Phone Problems

Today I will have to fire one of my employees. She is a smart girl who did her job well. She is being fired because she is not reliable. When I interview a job applicant I am very specific about being reliable and dependable. No matter how well you do your job, if you show up late, it doesn't matter. Yesterday she was scheduled for 3pm. At 3pm, she never showed up and never called. I had to call in a replacement at the last minute and was lucky to find someone. At 4pm, the girl called and said she had "phone problems". Today she will find out that she has "job problems".