Flipping The Switch

We all have our triggers. Some are tighter than others. Some people call it a trigger. Some people call it pushing their buttons. I like to refer to it as flipping the switch. It could be a word, a look, an action or even an object. It is the thing that turns us from Dr. Jekyll to Mr. Hyde. I am rarely bothered by anything at work. It is my job, not my life, so I take things in stride. I always say that if you do not have my last name or my blood running through your veins, I won't get upset by you. I try to teach this to my staff. Don't let a patient upset you. Don't yell or be nasty. Just do your job in a calm way. At the end of the day, nothing in work is so important.