The Rules

Before you sign on to a promotion or join a club, know the rules. Even better than knowing them, understand them. For the past year, my boss has been telling me about her computer ink club that sends an ink every few weeks for $2.99. I told her that it doesn't make sense that Hewlett Packard sells ink for $2.99 when it usually sells for $20. She said that it was a special offer. I didn't say another word. Yesterday she asked me to call HP to see why they charged her credit card $40 for the ink. When I called, I was told that the promotion wasn't really for the ink. It was for the "printing service". For $2.99 a month, she can print 50 copies. That month she printed 392 copies. I asked how they knew this and they said that they link to her computer to see her usage. If they are linked to see how much she prints, can they see what she prints? It seems that she has been charged more than $2.99 many times and never noticed it. She didn't know the rules.