Wednesday, February 22, 2012
Wait For The Other Guy
Every day, I go to work and do my morning "check". It seems that after I leave for the day, no one replaces anything. No toilet paper, no hand towels, not even paper for the copy machine. It is not as if I don't put the refills in plain sight. It is just that everyone thinks "the other guy" will replace it. I was made more aware of this the other day, when I was reading a website. It was an informational site that I had been on before, so I knew the options. When I went onto it this time, the scroll option was not working. I could not navigate from page to page. I didn't pay too much attention, as sometimes things go wrong on these sites and get quickly get fixed. Not this time. I looked at the site for two days and I still could not navigate it. I went to the contact us page and wrote to the head of the technology department. I got an immediate answer, that the tool that is used for navigating the site was broken, but they did not know it. Within a few hours, I got an email saying that things were up and running again and a thank you for alerting them to the problem. I guess that even in large companies, people still wait for "the other guy".
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