The Small Things

Every job, no matter how big or small,  has certain details that must be done in order for that job to be done correctly. For the first time, my office decided to order lunch from Ben's Deli. We called at 10:50am to place a delivery order. They said that the order would arrive by 2pm, which was too late for our lunch. We coaxed a doctor into going to the nearest Ben's location to pick up the food. I called in the order and off she went. We all ordered either corned beef or pastrami sandwiches and one person ordered the matzo ball soup. The order was tightly packed and the bag folded shut. When we unpacked the sandwiches, we realized that there were no packets of mustard and no spoon. Mustard and deli sandwiches go hand in hand and it is a no brainer that a spoon goes with soup for a take out order. We couldn't believe that these 2 details were overlooked. The food was good but it would have been better with mustard. The soup was eaten with a teaspoon that we had in a drawer. I guess that for $100 you get no extras.