Option 1

This morning I had to refill a prescription for my husband. I will ignore the issue as to why I had to do it and he couldn't. For some reason, he spends more time writing me a note to do it than it would take to make the call himself. I called the drug company and was given a few options. For English press one. For Spanish press two. These are the standard choices. Then came the other choices, all given in their native languages. For Japanese, for Chinese, for Russian. I had to wait for all of these commands to finish, in order to press the English option. I began to think. If the people renewing their prescriptions do not speak English, how are they doing their jobs in an American hospital?