Outstanding Job

The last loose end of my parents "migration" south was having their car delivered to them. They used a recommended auto transport company based in Florida that makes the New York to Florida trip weekly. They were promised to have their car picked up in NY last Tuesday at 1pm. Like clockwork the car was picked up. It was supposed to be delivered on Saturday so my sister could help them unpack. They received a call on Friday that the truck had mechanical problems and would be delayed until Sunday at 1pm. My sister told Anthony, the owner, that this would be a problem as she was there to lift the suitcases out of the trunk. My father is not supposed to lift heavy items due to his vein graft. Anthony said he would make a note of that. On Sunday at 1pm, the car arrived. It came sparkling clean, just out of a car wash. The two truck drivers told my parents that they would unpack the entire car for them. My parents said that the suitcases would be fine. They said that they wanted to unpack totally and bring everything into the rooms that they belonged in. They made a few trips back and forth until the car was empty and the bags were in the bedroom and living room.They did this all with a smile. My parents and sister both independently called Anthony to thank him. What this company did was above and beyond. It is nice to find people that do an outstanding job.