Scheduling

I went to see one of my doctors yesterday afternoon. His office is located near a hospital and parking is terrible. The lot is small and usually full. After circling the neighborhood two times, I found a parking spot that was legal for 90 minutes. Great. Who needs more than 90 minutes? I walked to the office and checked in at 1:50pm for a 2pm appointment. There were 4 people ahead of me. I waited and waited. Now it was 2:55pm and the 90 minute limit was approaching fast. The town that the office is in, is very strict and gives out $80 parking tickets. I went to the front receptionist and said that I had been waiting for over one hour and my meter would expire in 20 minutes. She said she was sorry there was a wait. I said, "If I get a ticket, I am sending it to your office to pay. There is no reason for anyone to wait one hour for a visit." She looked at me like I was nuts. I then said, "I am serious. The ticket will be sent here. If you knew how to properly schedule appointments there should be no more than a few minutes wait. I have managed two offices and we never had wait time because we scheduled properly". Within 2 minutes I was taken in to an exam room, heard the receptionist get the doctor and tell him I was angry. The doctor rushed into the room in one minute. He was very pleasant and I received the usual care. I made it back to the meter with 2 minutes to spare.