New Best Friend

There are two types of best friends. There are the kind that have been around forever and go through lifes ups and downs with you. Then there are the ones you meet to help guide you through a problem. They are with you until the problem ends, then they are off to help other people. The real term for them is "Customer Service Associate", but at the time when they are helping you they really feel like your best friend. They help with medical bills, appointments that are hard to get, accounts that have errors and much more. While you are on the phone with them a quick bond is established because you know that for that fleeting moment in time they have your best interest at heart. They are your best friend for a short time, but their helping hand lasts much longer.