First Time Around

It is better to do something on the first request than trying to catch up on the second one. This happened to my husband the other day. He made an eBay purchase and while the item came in as expected, he found out that the price was not fair. He ordered an item that he thought was hard to find and when he received it in the mail it came from Walmart online. He never thought that Walmart would have this item. The seller bumped up the price by almost 100% when he sold it. If the item had been sent from the seller it would have been okay, but to have it come from Walmart directly was like rubbing salt into a wound. He wrote the seller and asked for a small refund and said that if he did not get it, he would leave a negative feedback explaining what happened. The seller said that he would not give back any money. A negative feedback was left only saying that my husband asked for a small refund due to a problem, but the buyer refused. He never said what happened specifically. The next day the seller wrote that he would give the refund if the negative feedback would be removed. My husband agreed. The money was refunded and my husband went on eBay to remove the negative feedback. It could not be removed or changed. It seems that eBay limits the amending of feedback and the seller already had the maximum amended. My husband's negative feedback would remain. He wrote to the seller saying he tried but eBay would not allow changes. If the seller had done the right thing the first time around he would not be stuck with a bad review now.