Office Behavior

We all have things in our personal life that can upset us. Bringing the upset into an office is not a good thing to do. My receptionist has had a 14 year reputation of nastiness. She is abrupt with the patients and doctors. Since her elderly mother moved into her house the nastiness is kicked up a notch. I used to let it slide because she is a wonderful worker but even I have lost patience. I have warned her for years about her attitude and she behaves for a while, but I guess she cannot control herself long term. Yesterday my boss spoke to me about her behavior and for the first time in 14 years I told her that maybe it was time to ask her to leave. I no longer care about coddling her. She is becoming poison to the office and sometimes it is better to cut ties that continue on.